Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product shown in the picture. Slight variations in color or texture may occur due to lighting or display settings. For any concerns, feel free to contact our support team.

Where can I view my sales receipt?

You can view your sales receipt in the "Order History" section of your account on our website. Once you're logged in, locate the order you want to view, and the receipt will be available for download or printing. If you have any trouble, feel free to contact our customer service team for assistance.

How can I return an item?

To return an item, please follow the return instructions on our website under the "Returns" section. You’ll need to log into your account and access your order details. If eligible for a return, we’ll provide the next steps, including how to ship it back. Be sure to review our return policy for timeframes and conditions. If you need further assistance, feel free to contact our customer service team.

Will you restock items indicated as “out of stock?”

We restock popular items whenever possible. However, restocking depends on availability from our suppliers and demand. If an item is out of stock, you can sign up for notifications, and we'll alert you once it's back. For any further updates, feel free to contact our customer service team.

Where can I ship my order?

You can ship your order to most locations, including residential and business addresses. During checkout, you’ll be prompted to enter your preferred shipping address. If you are shipping internationally or need any specific delivery requirements, we suggest reviewing the available shipping options for your location. If you have any questions or need further assistance, our customer service team is available to help.

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